Job Title Assistant External Relation Officer
Type Internal/External
Type Of Contract Fixed-term appointment

Vacancy Notice VA/2019/074
Position Number 10021407
Number Of Vacancies 1
Location Azraq, Jordan
Position Grade NOA
Closing Date 2019-07-14
Organizational Context
The incumbent is closely supervised on issues concerning external relations and public information by the External Relations Officer or the Representative who give regular guidance and advice to the incumbent. Advice and operational support may also be received from other senior staff and support units at the Country Office.
External contacts are generally with a broad range of officials from national and international institutions, media or general public on matters of importance to the Organization.
Functional Statement
Functional Statement:
Accountability (key results that will be achieved)
- UNHCR's media relations and advocacy work in geographic and thematic area are supported.
- UNHCR's standing with its counterparts is maintained
Responsibility (process and functions undertaken to achieve results)
- Assist Senior Management in dealing with the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
- Assist in planning and organizing communications strategy that generates support for UNHCR s operations from external partners (e.g. the public, governments, partners, the media, academia and persons of concern).
- Assist in the dialogue with donors and embassies and provide accurate information by organizing regular briefings, bilateral meetings and missions.
- Assist Senior Management in disseminating information on UNHCR’s global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern.
- Participate when requested in the inter-agency cooperation and communication strategies, initiatives and tools.
- Assist in the management of information flows within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
- Assist in the drafting of situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
- Assist in planning and organizing advertisements, exhibitions, training seminars, conferences, meetings, social events and other activities to promote a better understanding of UNHCR’s activities and accomplishments by the public and/or organized groups.
- Support the management of media relations by, inter alia, drafting responses to direct queries, draft press releases and organizing regular briefings and visits to country operations.
- Organize press briefings for external parties as required.
- Perform other related duties as required.
Authority (decisions made in executing responsibilities and to achieve results)
- Organize the distribution of UNHCR publications and the provision of materials to various institutions and individuals.
Produce reports for donor agencies as required.
Required Competencies
Required Competencies:
Managerial Competencies
- Empowering and Building Trust.
- Strategic Planning and Vision
Cross-Functional Competencies
- Analytical Thinking
- Political Awareness.
- Innovation and Creativity
Essential Minimum Qualifications and Professional Experience
Essential Minimum Qualifications and Experience:
- Undergraduate degree (equivalent of a BA/BS) in Political or Social Sciences, International Relations, Journalism, Communication or other related fields plus minimum 1 year of previous work experience relevant to the function. Graduate degree (equivalent of a Master’s) or Doctorate degree (equivalent of a PhD) may also be accepted.
- Computer and IT skills (MS Office, website preparation etc.).
- Highly developed drafting ability in working language of duty station.
- Excellent knowledge of local institution, politics and culture.
- Knowledge of English and UN working language of the duty station if not English.
*** For National Officer Positions, very good knowledge of local language and local institutions is essential.
Desirable qualifications & competencies
Desirable Qualifications & Competencies:
- Completion of UNHCR learning programmes or specific training relevant to functions of the position.
- Knowledge of additional UN languages.
Operational Context
Operational Context:
The Assistant External Relation Officer assists the senior management on issues concerning external relations and public information activities in the operation. Under the direct supervision of the Head of Field Office Azraq, the Assistant External Relation Officer has the responsibility to coordinate all external relation issues. The position is key as the incumbent will be responsible for representing the organization to the external parties.
The Assistant External Relation Officer assists in UNHCR's media relations and advocacy work, disseminating information on UNHCR’s global funding, drafting of situation reports, briefing notes, background material, talking points, factsheets, press releases and articles as well as organizing press briefings for external parties.
The Assistant External Relations Officer provides day-to-day support to the Head of Office on external relation activities including dialogue with donors & embassies missions and provide accurate information about the operation, mobilize additional funds to implement special projects, drafting of situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles and assist the Head of Office on Support the management of media relations
The Assistant External Relation Officer collaborates closely with the other UNHCR Units including Protection, Programme and Field Unit as well as with Government authorities and partners on the preparation of the external missions visits to the operation
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The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.