Job Title RSD Associate
Type Internal/External
Type Of Contract Fixed Term

Vacancy Notice JO/VA/2019/099
Position Number 10014355
Number Of Vacancies 1
Location Amman,Jordan
Position Grade General Service -G6
Closing Date 2019-10-12
Organizational Context
The RSD Associate is a member of the Refugee Status Determination (RSD) team.  S/he is responsible for supporting all activities related to the processing of refugee claims in the Operation.  The RSD Associate provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims.  In discharging these responsibilities, the RSD Associate liaises closely with Registration, Community Services, Resettlement, and other Protection staff.  The RSD Associate is responsible for conducting COI and other research related to RSD and maintaining the Operation's local repository of relevant information, guidelines and standards.  S/he may also assist in drafting RSD Assessments.  The RSD Associate assists in compiling and analysing information related to the RSD activities of the Operation, and in drafting related correspondence and reports.  The RSD Associate may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Functional Statement
Accountability (key results that will be achieved)
- UNHCR’s RSD procedures are implemented in accordance with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM).  
- Persons of concern have fair and transparent access to the RSD procedures.
- Fraud in the RSD process is identified and appropriately addressed

Responsibility (process and functions undertaken to achieve results) 
- Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
- Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
- Provide counselling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions.   
- Maintain accurate and up-to date records and data related to all work on individual cases.
- Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.   
- Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions.  
- Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation's local repository of relevant information, guidelines and standards accessible to RSD staff in the operation. 
- Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing.
- Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice.
- Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making. 
- Draft correspondence and reports relating to the RSD activities of the Operation.

Authority (decisions made in executing responsibilities and to achieve results)
- Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up, in accordance with established criteria.
- Counsel individual asylum-seekers on the reasons for negative RSD decisions, in accordance with the RSD SOPs. 
Required Competencies
Required Competencies: 
Managerial Competencies
- Judgement and Decision Making

- Analytical Thinking
- Planning and Organizing
- Stakeholder Management
Essential Minimum Qualifications and Professional Experience
Essential Minimum Qualifications and Experience:

- Completion of Secondary School and advanced training/certification in social work or a related field. 
- Minimum 6 years of relevant professional job experience.  
- Research and analytical skills.
- Excellent oral and written communication skills.
- Fluency in English and working knowledge of another relevant UN language or local language.
Desirable qualifications & competencies
Desirable Qualifications & Competencies:

- Working experience with procedures and principles related to RSD.
- Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
- Experience in counselling asylum seekers or refugees.
- Experience in working with vulnerable or traumatized individuals. 
- Completion of UNHCR's RSD Learning Programme, COI Learning Programme, or Protection Learning Programme.
Operational Context
Jordan neither is a signatory to the 1951 Refugee Convention or its 1967 Protocol, nor has any national legislation pertaining to the status and treatment of refugees. The 1998 MOU, as amended in 2014, is the guiding document between UNHCR and the Government and remains the legal basis for involvement with Persons of Concern (PoCs). UNHCR is thus responsible for Refugee Status Determination (RSD) procedures. Since the beginning of the Syria emergency the number of asylum seekers in Jordan has seen a high increase, putting serious constraints in the assistance and services provided to the refugee population overall. As a result of this increase, new processing strategies have been adopted with a focus on durable solutions. 

The RSD Associate will be part of the RSD team, responsible for the adjudication of asylum claims, including first instance and other complex casework (e.g. appeals, reopenings, exclusion, cancellation, cessation, etc.). The incumbent will be responsible for producing high quality casework while respecting the targets in place. As a result of these responsibilities, the RSD Associate must show initiative to further their technical knowledge of RSD. The incumbent must also be flexible and ready to take on other responsibilities which fit the unit’s strategies.

The RSD Associate is supervised by the Associate RSD Officer. The supervisor is responsible for equipping the incumbent with the necessary guidance and tools in order to be able to carry out his/her work. Day-to-day activities require the incumbent to be capable of working autonomously and as part of the team when it comes to unit-wide goals.

Thorough understanding of UNCHR’s mandate and how RSD plays a key role in it is essential. As such, the incumbent should be well versed in UNHCR’s procedural standards, safeguards and protection guidelines. Similarly, the RSD Associate should ideally have experience in the provision of service to PoCs. The incumbent should preferably demonstrate experience in case management, including the identification of protection concerns. Experience working with vulnerable cases (e.g. survivors of SGBV, unaccompanied/separated minors, LGBTI, etc.) will also be viewed favourably.
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The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.