Job Title Registration Associate
Type Internal/External
Type Of Contract Fixed-Term Appointment

Vacancy Notice JO/VA/2019/113
Position Number 10032790
Number Of Vacancies 1
Location Amman, Jordan
Position Grade General Service, G6
Closing Date 2019-11-16
Organizational Context

The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

 

Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities.

Functional Statement

 

Accountability

   UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.

-   Persons of concern have fair and transparent access to registration procedures

 

 

Responsibility  

   Assist in the implementation of registration strategies and methodologies for populations of concern.

-   Assist in the supervision and daily running of registration team activities, where required.

-   Conduct registration interviews when required in accordance with registration standards and guidance.

-   Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.

-   Maintain accurate and up-to date records and data related to all registration cases.

-   Identify persons with specific needs and ensure timely referral to protection follow-up as required.

-   Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.

-   Draft correspondence and reports relating to registration activities in the operation, when required

-   Provide statistics and draft reports related to registration data, as requested.

-   Perform other related duties as required.

 

Authority

   In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective.

-   Draft and submit reports and statistics related to registration.

Required Competencies

Cross-Functional

-   Analytical Thinking

-   Technological Awareness

-   Planning and Organizing

Essential Minimum Qualifications and Professional Experience

-   Completion of Secondary School with post-secondary training/certificate in social sciences, statistics, mathematics, information technology, or related fields. 

-   Minimum 6 years of relevant professional job experience. 

-   Good computer skills, particularly in data management.

-   Excellent knowledge of English and the local language.

Desirable qualifications & competencies

-   Training in basic principles of international protection.

-   Experience in working with UNHCR proGres software.

-   Knowledge of another relevant UN language.

Operational Context

The Registration Associate is a member of the Registration team and is supervised by the Assistant Registration Officer. The Registration Associate is responsible for supporting all activities related to registration. She/he ensures that registration is effectively used for the identification of specific protection needs, identification management and for the achievement of durable solutions. The Registration Associate further assists in ensuring that a high level of data quality and integrity is maintained.

 

Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including reception, filing and data management staff), and monitors the efficiency and quality of registration processes. She/he collaborates closely with protection, program, and operational data management and information management colleagues as well as with government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions, programming and planning.

 

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Consent

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

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