Job Title Senior Registration Associate
Type Internal/External
Type Of Contract Fixed-Term Appointment

Vacancy Notice JO/VA/2019/112
Position Number 10032789
Number Of Vacancies 1
Location Amman, Jordan
Position Grade General Service, G7
Closing Date 2019-11-16
Organizational Context

The Senior Registration Associate assists in the oversight of UNHCR's registration procedures as well as related activities in the operation. The Senior Registration Associate is normally supervised by the Registration Officer. The Senior Registration Associate assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.

 

The Senior Registration Associate provides day-to-day supervision and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Senior Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.

Functional Statement

Accountability

-          UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.

-          Persons of concern have fair and transparent access to registration procedures.

-          UNHCR's population database (proGres) is maintained and remains a reliable, trusted source of personal information and protection needs of persons of concern to UNHCR.

 

Responsibility  

-          Assist in the implementation of registration strategies and methodologies for populations of concern.

-          Assist in the drafting and implement of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.

-          Assist in the implementation of procedures and systems for continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.

-          Supervise the daily running of the registration team activities, including monitoring staff performance, impacts and outputs.

-          Establish linkages with protection units within the office and monitor the timely referral of persons with specific needs for protection follow-up.

-          Assist in conducting regular data quality checks to monitor the accuracy of data collected.

-          In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and other registration data reports on persons of concern.

-          Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.

-          Perform other related duties as required.

 

Authority

-   Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.

   In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.

-   Draft and submit reports and statistics related to registration.  

Required Competencies

Managerial Competencies

-   Empowering and Building Trust

-   Managing Performance

 

Cross-Functional

-   Analytical Thinking

-   Technological Awareness

-   Planning and Organizing

Essential Minimum Qualifications and Professional Experience

          Completion of the Secondary Education with post secondary training/certificate in Social science, Statistics, Mathematics, Information Technology, or related fields.

          -          -          Fluency in English and working knowledge of another relevant UN language or local language

Desirable qualifications & competencies

          Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.

-          Good understanding of the principles of and concepts of international protection and UNHCR.

Operational Context

The Senior Registration Associate assists in the oversight of UNHCR’s registration procedures as well as related activities in the operation. The senior Registration Associate is normally supervised by the Registration Officer. The Senior Registration Associate assists with the implementation of an operation specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. Therefore, s/he needs to be well versed in UNHCR Guidance on Registration and Identity Management.  She/he further ensures that a high level of data integrity is maintained.

 

The Senior Registration Associate provides day to day supervision and support to UNHCR staff engaged in registration and related activities (including reception, filing and data management staff), and monitors the efficiency and quality of registration processes. She/he collaborates closely with protection, program, and operational data management and information management colleagues as well as with government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions, programming and planning.

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Consent

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

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