Job Title Senior IM Associate- G7
Type Internal/External
Type Of Contract Fixed Term Appointment- Initial contract for one year

Vacancy Notice JORAM/HR/2019/Vac/049
Position Number 10031705
Number Of Vacancies 1
Location Amman- Jordan
Position Grade General Service- G7
Closing Date 2019-07-13
Organizational Context
The Senior Information Management Associate assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. 

The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from all populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

Functional Statement

Accountability (key results that will be achieved)

- The Office delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely information.  
- Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners.


Responsibility (process and functions undertaken to achieve results) 


- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile and aggregrate information elements required to produce standardized information products and implement data/information collection plans for baseline and                context-specific data.  
- Collect, collate and process information and perform data quality and consistency control. 
- Produce summary statistics.
- Coordinate data collection teams.
- Assist in training of staff involved in information management activities, including data collection and data entry teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
- Perform other duties as required. -

Authority (decisions made in executing responsibilities and to achieve results)

- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.
- Assist in training of data entry and data collection teams.

Required Competencies
Managerial Competencies
- Judgement and Decision Making 
Cross-Functional Competencies
- Analytical Thinking
- Technological Awareness
- Planning and Organizing
Essential Minimum Qualifications and Professional Experience
- Completion of Secondary education with training/certificate in information technology, demography, statistics, social sciences or any related area. 
- At least 11 years of relevant work experience. 
- Knowledge of the UN system and the humanitarian community. 
- Advanced Excel skills (e.g. pivot tables, functions, etc.).
- Ability to formulate IM-related technical requirements and Operating Procedures.
- Experience with handling confidential data and demonstrated understanding of different data collection methodologies. 
- Fluency in English and working knowledge of another relevant UN language or local language.
Desirable qualifications & competencies
- Successful participation in the Operational Data management Learning Programme and/or Training on Information Management in Emergencies. 
- Experience in web design and software development is an asset. 
- Experience with relevant software such as ArcGIS, PowerBI, SQL Server, and/or ProGres V4. 
- Experience with HTML, C#/ASP.Net and/or JavaScript is an asset.
- Proven skills to analyse statistical information.
- Proven experience in qualitative data and information management. 
Operational Context
Refugee returns is a main operational trajectory of the Jordan operation. The Operation’s Repatriation Unit is the main unit entrusted with all aspects of refugee returns. The role of the Senior Information Management Associate within the unit will extend the support of IM related tasks on return processing, including creating dashboards, development of data collection forms, support to data collection exercises, data analysis, database design, help in the implementation of VolRep module in ProGres V4, generating lists and extracting data from databases and prepare analysis, including the creation of maps. The successful candidate needs to have a strong experience working with Excel, Pivot table, PowerBI, SQL server, C#/ASP.Net, Kobo, ArcGIS and ProGres V4 (front-end and back-end) mainly on Registration and VolRep modules. In addition, the candidate needs to be proficient in statistical analysis and demonstrate experience with qualitative data and information management. 

The candidate will be under the direct supervision of the Information Management Officer of the Repatriation Unit. The candidate must be a good team player and demonstrate a commitment to continuous learning. He or she must be fluent in English and Arabic and have the ability to communicate, to draft and present in both languages, also to support the Unit’s coordination role. The candidate needs to be familiar with the context in Jordan and Syria.
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The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.